Bq111's Privacy Policy — Your data is safe with us

1 Introduction

Bq111 is a trusted online gaming platform serving Bangladesh and several other countries. We understand how important your personal information is, which is why this privacy policy is designed to give you a clear picture of what data we hold about you, why we hold it, and how we use it.

By creating an account on bq111, you agree to this privacy policy. We will never sell your information to third parties or use it for unrelated purposes without your consent.

This policy has been developed in accordance with international data protection standards. We are committed to safeguarding your privacy at all times. If you have any questions or concerns, please contact our support team.

2 What Information We Collect

Bq111 collects certain information to deliver services smoothly and keep your account secure. This data falls into two categories — what you provide directly and what is collected automatically.

Information you provide:

• Full Name & Date of Birth
• Email address & mobile number
• Address & Country
• Payment Details (bKash/Nagad number)
• Copy of NID or passport for identity verification

Automatically Collected Data:

• IP Address & Device Information
• Browser Type & Operating System
• Site visit times and pages viewed
• Gaming Activity & Transaction History
• Cookie & Session Data

3 How Your Information Is Used

Bq111 uses your information only for specific purposes, which are clearly outlined below:

Bq111 may use your information to send you relevant promotional offers. You can opt out of marketing communications at any time.

4 Cookie Policy

Bq111 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser. The types of cookies we use include:

• Essential Cookies: To run the core functions of the site. Without these, the site cannot operate properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor site traffic and usage.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

5 Data Sharing & Disclosure

Bq111 never sells your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Providers: Necessary information is shared with payment partners, including bKash and Nagad, to process deposits and withdrawals.
• Game Software Providers: Limited transaction data for game operation purposes.
• Legal Authorities: Information may be disclosed in compliance with a court order or directive from a regulatory authority.
• Fraud Prevention Agencies: Data verification with industry-recognised agencies to prevent money laundering and fraud.

6 Data Protection Practices

Bq111 uses industry-leading technology to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transfers between your device and our servers are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional security layer applied when logging into your account.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Restricted Access: Only authorised personnel have access to your data.
• Data Backup: Your information is kept safe in encrypted backups.

However, no internet transmission can be guaranteed 100% secure. Keep your account password strong and never share it with anyone.

7 Your Rights

You have several important rights regarding your personal information, all of which bq111 respects:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You may opt out of your data being used for marketing purposes.
• Data Portability: You may request a copy of your data in a standard, portable format.
• Withdrawal of Consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

8 Third-Party Links & Services

Bq111 works with various third-party software providers to operate games on the platform. These providers maintain their own privacy policies, which can be found on their respective websites.

Bq111 is not responsible for the privacy practices of third parties. However, we ensure that all partners we work with comply with international data protection standards.

• Payment Gateway Providers
• Game Software Companies
• Security & Fraud Prevention Agencies
• Web Analytics Providers

If you use any third-party services, we recommend reading their respective privacy policies.

9 Child Protection Policy

Bq111 strictly does not provide services to anyone under 18. We do not knowingly collect information from minors.

Date of birth is verified at registration. We may request ID if there is any doubt. If a minor is found to have created an account, it will be closed immediately and all collected data will be deleted.

10 Policy Updates & Contact

Bq111 may update this privacy policy from time to time. For any significant changes, we will post a notice on the site and endeavour to notify you at your registered email address. Updated policies take effect from the date of publication.

Our dedicated support team is always ready to assist with any questions, concerns, or requests regarding this privacy policy. You can reach us through:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom-right of the site
• Support Ticket: Log in to your account and submit